Situation and Solution:
Amcomm Wireless is a Verizon Wireless reseller which has 15 retail stores throughout the east
coast and is committed to exceptional customer service and highest quality. Amcomm has
installed SONY cameras to monitor and get the pulse on the stores remotely.
Both Mr. Kyriakos, Founder of the company and Mr. Murry, Branch Manager are very
busy and on the road and away from the store most of the time and want to be able to see
how the stores are doing periodically and what can they do to improve the stores’ operations.
“MobileIPCamViewer lets us watch the store anytime on our Blackberries, through which
we can see what is going on in the store and how we can act to make the store operations
more efficient and effective” says Mr. Kyriakos. |